Saturday, November 17, 2007

Windjammer Barefoot Cruises Sinking

This is such a bad situation for a company once known as a premier cruise line. I posted on Windjammers situation previously, but now there are even more cancelled cruises, and pleas of just wait til we can get our act together. Well, that's just unacceptable with millions of their customers dollars at risk. Thinking about taking a Windjammer cruise - I think not! Linda

Windjammer Barefoot Cruises, which has not operated a cruise in roughly two months, cancelled three more cruises scheduled to depart on Nov. 17, Nov. 24 and Dec. 3.

Passengers booked on those cruises - and the company has many loyal passengers who made reservations despite the ongoing financial troubles - received a notice signed by Danny Walsh, Windjammer's operations manager and director.

"There are just so many difficulties, obstacles and legal issues that stand in our path to continue with enough time for these cruises to sail," according to the memo, posted online at www.JammerBabe.com.
"We truly apologize for the extreme short notice and for the inconvenience for lack of a better word. We are working quite often 16-hour days to get the ships home and the Legacy sailing.

Please, please, please understand we are not giving up and Windjammer will sail again. We are pretty certain that the target date of Dec. 8 will allow us to prepare the vessel and the company to restore our normal semi-professional, Windjammer-style charm
."

The memo said those who do not reschedule a cruise would be issued a refund "in a short time. It's your money and you will get it back. Regrettably, Windjammer will not be able to cover any additional air or hotel charges incurred and associated with a re-booking.

Also, if you request a refund, we are unable to cover any air costs if you request a cruise refund unless the flight was booked through us. Even if we wanted to we do not have access to funds yet. We are focusing everything on proper service and logistics beginning with the Legacy
."

Windjammer's
last scheduled cruise on Nov. 3 -- billed as the relaunching of the company with one ship, Legacy -- was cancelled at the last minute, leaving some passengers to scramble for accommodations in Costa Rica.

Windjammer
has four sailing ships, which are all docked at ports in the Caribbean and Central America.

The company has refrained from issuing press releases, has not returned calls to Travel Pulse Daily, and did not post a notice of the latest cancellation on its website.

However, the website still appears to be accepting payment by credit card or PayPal and is advertising an $895 fare.

Read this article:
Windjammer Barefoot Cruises - An End to An Empire


Also read this letter from one of their "customers"

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