Carnival Cruise Lines was named "Best Outside Sales Force" and "Most Improved Cruise Line" by Cruise One/Cruises Inc., a national travel consortium of U.S. and Canadian travel agents.
The awards were presented during the recent Cruise One/Cruises Inc. 2007 annual conference and are based on a survey of hundreds of the organization's field sales representatives who were asked to rate cruise lines in a variety of product- and service-related categories.
Carnival received its "Best Outside Sales Force" award for its outstanding service to travel agents, who are served by 77 business development managers (BDMs). BDMs are supported by 50 business development specialists located at the company's Miami headquarters.
Carnival's "Most Improved Cruise Line" award is based on the line's many recent product enhancements.
Among these is the $250 million "Evolutions of Fun" ship refurbishment program which recently debuted on the Carnival Inspiration and will be incorporated into the line's other Fantasy-class vessels over the next few years.
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